DefinitiveID Privacy Policy
Effective Date: May 15, 2026
1. About this site
This website is an informational site published by DefinitiveID Inc. ("DefinitiveID," "we," "us," or "our"). It does not sell any products or services and does not require you to create an account.
We do not collect personal data from visitors to this site, with one exception: information you choose to send us through the "Contact Us" form (see Section 3 below).
The latest version of this policy is always available at https://assets.definitiveid.io/legal/definitiveid_privacy.html.
3. Information you send via the Contact form
If you choose to contact us using the form on this site, you provide:
- your name;
- your email address; and
- any other information you include in your message.
We use this information solely to read and respond to your enquiry. We do not add you to a marketing list and we do not share your details with third parties for marketing purposes.
Under UK and EU data protection law, our legal basis for processing this information is your consent (you choose to send us the message) and our legitimate interest in responding to enquiries about our organisation.
4. How long we keep contact-form data
We keep correspondence sent via the Contact form only for as long as we reasonably need it to handle and follow up on your enquiry. After that we delete it, unless we are required to retain it to comply with a legal or regulatory obligation.
5. Where your information is held
DefinitiveID Inc. operates in the United States and the United Kingdom. Messages you send via the Contact form may be processed in either location. Where information is transferred between the US and the UK/EEA, we rely on the data transfer mechanisms recognised under UK GDPR and EU GDPR (such as the UK Addendum and Standard Contractual Clauses).
6. Your data protection rights
If you have sent us information via the Contact form, you have rights under UK and EU data protection law (UK GDPR / GDPR) and, where applicable, comparable US state privacy laws. These include the right to:
- ask what information we hold about you;
- ask us to correct information that is inaccurate;
- ask us to delete your information;
- ask us to restrict how we use your information; and
- complain to a data protection regulator.
UK residents can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. Visitors in other jurisdictions should refer to their local data protection regulator.
To exercise any of these rights, please contact us using the details in Section 8.
7. Changes to this policy
We may update this policy from time to time. The current version, together with its effective date, will always be available at the link in Section 1.
8. Contact us
For any question about this policy, or to exercise your rights, please contact:
Email: support@definitiveid.io